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Eight Ways to Out-do Yourself This Year

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Rules, policies, contracts, laws, requirements. Taxes, red-light cameras, swimming pool fence laws, ADA mandates. They affect almost...

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From Factistics: Stress, Optimism and Well-being

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An associate shared this charming representation of vacation stress recently and, once the laughter subsided, I wondered just how relaxed...

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Not Feeling Optimistic? Just Smile, Dammit.

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On a scale of 1 to 10, just how optimistic are you feeling this week? How excited are you about your summer activities? Are you pumped...

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What Clients Really Want

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Client expectations – how do you define them for your customers? And how do you deliver results to meet their expectations? Consider...

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Do You Think Like a Marketer?

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Had a chance to hear Lauron Sonnier, author of Think Like a Marketer, speak recently. Her very direct and basic presentation served as a...

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